One of our vans, (with 46,131 miles ) blew a Harmonic Dampener in the engine causing damage to other components. Our ""service adivsor"" was blunt and unconcerned with our concerns. He told us that it would not be covered under warranty. The Service ""Manager"" likewise was unconcerned. We called Daimler Chrysler directly for help and when they called Christopher Dodge to confirm our story, the service ""Manager"" and ""adviser"" advised Chrysler NOT TO HELP US!
Pros: They are in the US
Cons: They do not care about customers
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