I really wanted to like this car wash - it is close to my house and they are pretty friendly (and the service was fast). Unfortunately, when I took my new car in (Toyota Camry) in for its 1st car wash (!!) they managed to put two large gouges right across the dashboard / gearshift panels. (I'm guessing it is from them draggin the vacuum hose or sliding across from one side to the other as they cleaned the windows). \r
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To make matters worse, when I pointed the scratches out to the management, they seems very unconcerned. They took down an ""incident"" report and promised to call to followup within a day. Four days later and I haven't heard anything (now I'm calling them). \r
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A good example of ""you get what you pay for""... If you want to take care of your car, this may not be the best place. The anquish of seeing these two scratches everyday definitely means I'll never go back... \r
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Pros: low cost, fast service
Cons: lack of care for car, non-caring management, damaged car
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