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terrible - Review by citysearch c | Hidden Ponds Apartments

Hidden Ponds Apartments

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terrible 8/7/2008

We've lived here about a year and its been a horrible experience solely because of the property manager. The neighbors and the actual units are fine but a bit overpriced. Cops are in the parking lot several times a week, and the property manager is very rude if she feels inconvienenced, which is basically whenever she has to do anything. her daughter and daughters boyfriend are the caretakers, they are not capable of fulfilling they duties. There are kids that play in the parking lot all the time and things like broken glass are always in the lot which is a very serious safety risk for children, but since the caretakers mom is in charge in the office they don't really have to do anything. The entry ways are very dirty and the grounds in general look unkept. If you live here be prepared to take care of everything yourself, maintanence is useless, our roof leaks and Karla (the manager) sent maintenance in to fix it, well they took the part of the wall out that had mold in it but did not fix the roof so it still leaks. Karla can't do anything right and if you bother her with any questions or problems she is very rude, she has a serious attitude, especially if you are not white! Pros: good location, right off 77 Cons: loud environment, high crime levels, bad managment more
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