I recently rented a small PA system. I picked it up on Sat morning. I should have had it back Monday by 9, but it was shortly after noon on Monday that I was able to get it back. They charged an entire extra day and kept citing ""You clearly understood the policy since your signature is right here"". I was never told about the details of the agreement and was demeaned and made to feel stupid that I should have understood, since I had signed it.
more