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Poor customer service - Review by citysearch c | Pearl Apartments

Pearl Apartments

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Poor customer service 8/8/2008

Never stay here. They told us that our room would not be ready until 6pm because nobody was moving out then they finally at the last minute found a room and it was smoke filled. I requested that we be switched to a room without all the smoke. They apologized and said that they had 60 people they were unable to get in. When I went to check out I found out that everyone now has a room but nobody ever called me to move to another room. I even checked with them several times. Nan was the person helping me. She rolled her eyes and gave me an attitude. Very poor customer service. more
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