Unless you are another doctor in Jacksonville, if you are an intelligent adult do not go here. The doctors are incredibly condescending and tend to not let you in on what they are thinking. They oversimplify their explanations to the parents treating you like an idiot.
The wait time is inexcusable. Two visits in two weeks that were each 90 minute waits-sick infant in tow. The office staff shrugged and said that is very normal for afternoon visits. According to the staff some doctors in the practice get so far behind due to hospital visits and some always have longer visits, but they don't plan accordingly and still schedule the same number of patients for the slower doctors as the faster ones. They said that if a child gets worked in for a new illness, it affects the schedule. Is it not possible to estimate the number of last minute sick child visits and build in buffers?
Also even though they get so slammed they continue to hold their ""new parent"" sessions where they are basically marketing to potential new patients trying to get your business. The marketing was great but it was not an accurate representation of the way you will be treated in an actual visit. It is obvious that they are more interested in building up clientele numbers to make more money than to treat their patients fairly and respect their time.
They used an online Rx generator that was supposed to go straight to the pharmacy. That did not work and wasted 2 total hours at 2 different pharmacies trying to get it worked out. They have a policy of having the on-call doctor call you within 20 minutes of a page-it took 2 pages and 45 minutes for a return call.
Read on if you are interested in spreading out immunizations...
If you choose to spread out immunizations they talk negatively about you in the hall even though they said they advertise that they are supportive of spreading out shots. Very unprofessional.
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