We decided to do some ""Touristy Things"". Headed into Times Square with Family and their friends. Kids picked HR Cafe - and our group of 5 was seated immediately - 4pm on an August Sunday. Server was very friendly; Shift Change was seemless. Food took a little longer than I was comfortable with - but I think I was the only one who noticed. Atmosphere served its purpose -- kept the kids busy walking around and talking about ""Hard Rock"" Stuff. Menu keeps to the HRC Standards of simple stuff - and the portions and prep were on par with what is to be expected -- your paying for the atmosphere / Times Sq (Touristy) and not the food. Food was not a distraction to our group - allowed all of us to enjoy the atmosphere. We walked around quite a bit inside the HRC - we got in the Staff's way at times and the staff seemed to accept that. They politely announced ""Coming Thru"" with their various loads of food / dirty dishes / etc.
Pros: Atmosphere, Friendly service
Cons: You are Paying for the Atmosphere not the Food
more