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Amazing care, incredible customer service!!!! - Review by citysearch c | Nature's Grooming & Boutique

Nature's Grooming & Boutique

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Amazing care, incredible customer service!!!! 8/29/2008

My first experience with Leigh, owner of Nature's Grooming, was beyond patient and compassionate. I called her in a panic, worried about the condition of my dog's ears. I had just picked up my Cavalier King Charles puppy from 10 days in a kennel, and to say her ears were a mess is an understatement. Leigh was so patient and reassuring with regard to how the tangled mess could be easily resolved. I brought my dog to her, and she managed to untangle and carefully clip the matted fur that was in a very tender spot where the side of her ear joins to the head. My puppy, Brooklyn, was miserable until Leigh was able to help her. When I inquired about the cost, Leigh told me it was no charge. I couldn't believe it. I have NEVER had a small business owner offer a service for no charge. She treated my dog with love and tenderness, and did not want anything in return for such incredible care. I began to take my dog to her for all grooming needs. Pros: Incredible care, immaculate shop, fantastic grooming more
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