Overall...Santa Monica Lexus was great place for purchasing my GS. My multiple bad experiences with their Servicing Dept has led me (and others in my office) to another dealership further north.
Pros: Great Sales Team - Attitude and deliverables; Loaner vehicles always available; Westside location and facilities.
Cons: Servicing more expensive when compared with other Lexus Dealerships; Unreliable repair and maintance work; No servicing update or followup calls.
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