All American Management is the worst company you could ever do buisness with...believe me. The people at the front desk have no people skills at all! Whenever you try to reach your Property Manager and they are not available the voicemail tells you to speak to a receptionist for futher assistance. They offer no assistance at all...they tell you to wait for your property manager. Ok...so now on to the property managers. I've only leased my rental home for one year and already I've had a total of 3 different PM's. The first ladies name was Janet HiSmith and she was a complete JOKE...she never returned calls or emails and I don't think she was the brightest crayon in the box. For example...I asked her for the dimensions of the garage to the new home I was moving into because of my SUV. She didn't know which is fine but then she told me if my vehicle didn't fit to contact her....was she going to build me a new one? Even better then that...the owner of the townhome is in pre-foreclosure and I was not contacted by Janet. Once Janet left of course she didn't fill in the replacement about anything she had learned about my home. The second PM I don't remember her name at all but you might as well talk to a wall. Finally the third one HEIDI CROFTON is horrible. She's rude and needs to take public relation courses. Let's see how long she'll last. She doesn't check her emails in case you have an emergency maintenance request and need someone out to your home right away. She talks to you as if you are her child and is the most unprofessional human being I've ever met. I'm not sure why All American keeps hiring all these losers but the turnover rate over there is so sad. Please do not go to them for a rental home or to rent your home. ALL AMERICAN SUKS!
Pros: NOTHING
Cons: EVERYTHING...NO CUSTOMER SERVICE SKILL!
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