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They put the ?service? back in customer service! - Review by citysearch c | Jeff Ralph-State Farm Insurance Agent

Jeff Ralph-State Farm Insurance Agent

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They put the ?service? back in customer service! 8/18/2008

I have been a Client of State Farm for over five years. I have multiple policies with them. I will be the first to tell you that I have never been a big fan of insurance. I felt like they were there to collect your premium and nickel and dime you on every claim. This does not stand true here. My agent, Jeannine Cherry, has spoiled me. Anytime I ever call with a question or problem, she makes it a priority to get me an answer or resolution. I have always been made to feel that I am their number one Customer. She has even gone as far as to go into her office on a Holiday to take care of things for me. Bravo!! This Agency should be the model that all others follow. Pros: Customer Service after the sell more
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