I just started working for Maximum Security as a sales rep two weeks ago. In my opinion, this is the best company that I have ever worked for, and I am 46 years old with many, many years of work experience. I am a very hard working, honest guy and I would not work for a company this is not top notch and also honest. At first, I too was skeptical - as matter of fact, I almost didn't go to the interview. But after interviewing with them, and meeting the management staff including the owner Andy Higgens, I decided to join the company.. The surprising thing to me was that the more that I found out about this company, and the management, the more impressed I was. The management staff is very dedicated to making the customer happy. I know this firsthand because whenever one of my customers has a problem, I have always gotten excellent response from management. I am new, but I have sold 8 systems in one week. One customer had a problem where one of her doors would set off the alarm after she armed it and tried to leave. The installer was new - he had many years of experience installing ADT, but he wasn't used to programming a Monitronics system. I went to my customer's house called my manager. Rather than have an installer come out, we decided to fix the problem right then and there. We re-programmed the system to meet every need of this one particular customer. I know it was a frustrating circumstance for the customer, and I apologized for the inconvenience, but the point is that once we knew there was a problem, we fixed it right away. We did this at 9:30 pm two nights ago.
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