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Over Promise, Under Deliver - Review by citysearch c | Crystal Clear Pool Service Inc

Crystal Clear Pool Service Inc

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Over Promise, Under Deliver 8/20/2008

We had a terrible experience with this company. We starting using them late summer 2007 with difficulties. They promised 2008 would be better so we trusted them and started the new summer with them. Again they Over promise, Under deliver, Poor customer service, Lack of Follow-up, Exhorbitant prices, No record keeping in file, Never get to talk to the same person twice, do work without asking, don't sent quotes etc. After many conversations all the way up the chain I fired them by July 2008. I do not recommend this company. Pros: none Cons: Never did what they said but continued to charge more
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