We called Mr. Grill because we had too much charred on BBQ sauce and chicken drippings, and not enough working burners. Blech, no fun. Rather than spending 3 hours up to our elbows in grill cleaner, we called Mr. Grill whose professional grill cleaning tools and experience meant he did a better job in an hour than we could have in three. He fixed our burner that had been shooting flames out the front of our grill, threatening to melt the burner controller, and charged us slightly less than his advertised price because our grill ""wasn't that bad"". Um, right... what do these grills LOOK like that this poor guy cleans? Our grill was pretty caked on. He was personable, showed me what had been wrong with our grill burner (spiders clogging the gas lines, could that be more disgusting?) and did a thorough job. We'll definitely call him next year, especially since he can trouble-shoot burner problems as well as completely taking the grill apart and cleaning each piece individually.
Pros: Fast, efficient, called when he was running late.
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