I went in to purchase flowers for the altar at my daughter's Christening. After giving details of what I wanted, and giving options of what could be done to keep it within budget (I was trying give as much leeway to the designer as possible, since size did matter), I was told to come and pick up the arrangements on Saturday afternoon since they were not open on Sunday (really?? A FLORIST??) and would not deliver to my church. On picking up my arrangements, I was SADLY disappointed. For $80, I got 8 roses, 2 lilies, and 4 snapdragons with a bunch of greenery (this was in midsummer, using flowers that are in season). The arrangements were half the size of what was originally discussed, and when I politely expressed my dissatisfaction, the clerk told me that the flowers I had requested were $5/flower (!!!!) and that was why the arrangements were so small. When bare spots in the arrangement were pointed out, the clerk pretended not to see, and tried to get out of fixing them by being borderline surly. Finally, she stuck one more frond of Snapdragons in just to get me out of the store. If I had not already paid in full, I would have walked out. At no point was there any attempt made to make me happy, no call to the manager to see if they could do anything to make this right. These were going to be at the front of a church for a service, and then moved to a reception afterwards, and viewed by a lot of local people. PS> The flowers died within three days. Nothing would induce me to use this florist again, or to recommend them to anyone. I would have been better off getting them at the grocery store next door.
Pros: Location
Cons: Poor qualiy flowers, small selection, overpriced
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