I had read the rave reviews about Ruth and decided to try her. I have long hair with layers in the bottom half. I had began our session by asking for a trim of all my ends including the layers. At the end of the blow-dry I had asked her again for the same trim. She charged $60 for a wash, blow-dry and trimming 2 inches off the bottom. I could have gotten the same at Supercuts for a lot less. With some frustration she asked another more senior stylist to join so I could explain to her what I was asking for. It's a simple technique to trim layers, why could we not communicate? She'd reluctantly accomodated. It was an unpleasant expereince.
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