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Very very very bad - Review by citysearch c | Dental Solutions

Dental Solutions

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Very very very bad 8/20/2008

I don't really have enough time to tell you everything that was wrong with this dental nightmare. Dr. Jay is very nice, but the work that I had done was questionable at best. I was told that I went from having one cavity ever in my life to having 11, and I have gone to dentists consistently. I was also told that I would need a very expensive deep cleaning, waited for four hours, and was made to watch videos about arrestin. I had the filings done, they were done very quickly (7 in one sitting!) and the dentist seemed rushed and distracted. I went for a second opinion to a dentist that I trusted about the cleaning, and to look at the fillings which were giving me pain. The second dentist told me that two of the fillings would have to be redone, I did not need arrestin, and that they had actually missed the only cavity that she could see on the x-ray. She did not want to touch my fillings because she thought they should be fixed for free, and she was afraid that touching them would result in a root canal. Within a week one of the teeth got so painful that when I did go to Dr. Jay to have it fixed he said that it had got infected and needed a root canal. The root canal cost a ridiculous amount of money, even with my insurance it was more than it would have been somewhere else off the plan. I had to go back to Dr Jay again the next day to fix that same filling from the root canal, and the whole mess is still not over with! In general though Dr. Jay is pleasant I agree with the other negative reviews. I have had to advocate really strongly for myself, do research, seek second opinions, and fight them for more proper care. At best the staff is over worked and rushed and I do not think that the practice treats it's patience with respect or care, and at worst tries to take advantage of poor folks and insurance companies by overcharging. more
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