I recently had car trouble - stalled and died in he middle of a busy Seattle road! Knowing next to nothing about cars I had no idea what it was (battery, alternator, starter) and had no idea where to take it (it was after hours and I had to have it towed somewhere.) Coming down Roosevelt I had passed this shop many times so I just told the tow truck driver to take it here and I would deal with it the next morning. Totally blind decision...knew absolutely nothing about this place - just dropped it there and left my key, all the while fearing I had just opened my self (and my wallet) up to a potential draining situation by an unscrupulous mechanic. Boy was I completely surprised and thrilled with the service and the professionalism of the guys at this shop!! I called first thing the next morning when they opened and they had already diagnosed the problem and had it being worked on. In what I feared from past experiences would be a mechanic's dream opportunity to upsell me on a new set of brakes, rewiring the electrical system or have a complete engine overhaul turned into a simple battery replacement! I was relieved that my bank account would remain intact but moreso that I had found an incredible, honest, professional and totally pleasant experience at a garage - one that had eluded me all my life! I want to commend all the folks at Seattle Auto Center for the way they handled my situation. They said they would call me when it was ready and they did. They were totally open to being there a bit past closing when I was held up in traffic coming to pick up the car. I couldn't have asked for a better end to what started out as an ugly stalled car situation! Thanks to David and the crew here and, dare I say, I look forward to the next time I need a good mechanic (which I hope will be never but we all know that hope!) TOTALLY recommend these guys for all your auto needs!!
more