I was not pleased with the customer service and quality of food. I stood at the bar for awhile until someone finally asked what I needed. I was not greeted at the door or directed to the bar. I am use to picking up food and the waiters going over what was ordered, that was not done. My bill and food was thrown to me and he went to the kitchen. I also saw two managers walking around and was never greeted by them. The original Pappas Steakhouse customer service is outstanding and they are busy.
Pros: none at all
Cons: everything
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