JavaScript is not enabled.
Total Disregard of Customer Loyalty - Review by citysearch c | Dogwood Cafe

Dogwood Cafe

Claim

Total Disregard of Customer Loyalty 8/23/2008

Horrible. I have been a loyal customer of Dogwood for the past year. Evening beers with friends, Sunday brunches, last minute dinners. No more. The Dogwood has lost a loyal customer. When I was told I would be charged twice if I sent my breakfast scramble back I asked to speak to the manager. Never once was I rude or out of line, I was kind and kept a smile on my face the entire time. The manager was rude and condescending. I explained to her that, I eat here all the time, and I always order the same thing. I didn?t even look at the menu, so I didn?t remember cheese being an ingredient. I can?t eat cheese I explained to her. Too bad, pay for a second one without cheese or eat this one (which was undercooked) with cheese. I was shocked. The things that until now I have let slide: Slow service, dirty silverware, cleaner being sprayed close enough to taste it while I tried to eat, cold veggie burgers, no menu substitutions, and undercooked food. I am shocked at the disrespect. I will spend my money someplace where the service is good and the manger is respectful to me and my community. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021