Karen is tops. I found her because my hair stylist uses her and had great things to say about her. She's professional, knowledgeable, and still personable and very sensitive to my wishes. She explained things clearly, did a superlative job, and I left feeling like a new person. I've had a couple of chemical peels (which are not that badly priced when you consider that you ALSO get a full facial first) and am very happy with fresher looking skin.
Pros: Everything I said in my review. Karen's wonderful!
Cons: It's a bit far north for me, but I make the drive because she's worth it.
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