My wife, her parents & I dined at the Symposium Cafe on Friday night before the Kevin Costner show at the DBAP. Throughout this meal we assumed we were on some type of hidden camera show. Unfortunately, we weren't.
This place has a great location and should be a great stop before a game. However, every single employee we encountered was completely overwhelmed. I could rant for a while about how bad every aspect of this experience was, but I'll just give you a list:
Seated immediately - no one to our table for 10-15 minutes
Drink, app and dinner orders taken and the waiting game begins.
Drinks took literally 25 minutes - we ordered water, a beer, a rum & coke and a soda...we were told the bar was 40 tickets behind - there weren't 40 people in the restaurant.
Wrong app came out
When app finally did arrive, it looked as if it had been on some other table for a while or under a heat lamp.
Waitress tells us that 2 of the dinners are ready to come out, the other 2 can't be found - we request to eat together
the 2 dinners are brought out alone - they have been under a heat lamp for a while - they are both done wrong, missing the risotto
the other 2 finally come out 10 minutes later.
the manager brings us 1 plate of "risotto" - instant rice with some butter on it. If he had come back to check on how things were, I was planning to offer him my fork to try this garbage - he didn't bother to check.
I always try to look at the positive and do not normally complain about service that meets a minimum standard. There was not anything positive to say about this dining experience. Please go somewhere else - anywhere else - there are a lot of decent places by the ballpark and certainly worth the extra walk.
Cons: Awful service
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