I have been to this salon several times for haircuts. I have long hair that is easy to style. I only get it trimmed with angles in the front, which is not a difficult cut to do. The first couple times I went, I had a different stylist each time and was happy with the result; although they didn't really give me that much attention. They were not friendly and when I wanted advice on products I felt like they didn't want to be bothered with it.
I was lucky one time and I had one stylist who did an amazing job on my hair...added a view layers in the back that gave me volume and I loved it. I went back to see the same stylist a couple months later, and I was shocked at how poorly I was treated. First she seemed annoyed that I was there because apparently she did not know I had an appointment with her. Then she called me the wrong name several times. When she asked me what I wanted I told her I wanted her to do what she did last time she cut it and gave her a detailed description in case she didn't remember. I was completely unsatisfied with the way she cut it. The angles were very uneven.....and it looked horrible. I was not able to style my hair since the angles did not curl inward like they always had in the past. I decided never to go back there again and went to another Aveda salon several months later after my hair had grown out. They stylist who cut my hair told me that my hair in the back was very uneven.......3 inches shorter on one side!!! I had no idea my hair had really been that uneven.
Overall, I would not recommend going to this salon. I thought the stylist I saw was great until I went back for a second cut. It baffles me how someone who is supposed to trained could mess up a simple cut. The customer service at the front desk is also horrible....and they are very pushy about buying products.
Pros: products
Cons: everything else
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