I called Applewood on a Monday morning and they were able to get a service technician out that morning. Zach was very knowledgable. He presented options and didn't put any pressure on me to go with the most expensive. A couple weeks later I had another plumbing issue and I called Applewood and they were able to go back through the records and see I had service within 30 days. They were able to schedule Zach for the following day and the warranty item was replaced.
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