The staff was completely rude. When I entered the office the staff would never smile or be friendly. The doctor himself was worse, ignored me when I said hi to him and was just plain rude. When I went in for my orientation the doctor's assistant was basically a salesman who used scare tactics to try to get me to spend my money there. I knew it sounded fishy, I should have used my instincts but I was tired of being depressed over my acne scarring. While the treatments did work to an extent, I actually ended up having more redness on my face as a result of the lasers. My face did end up being smoother, but after my treatments I still have some scarring and pigmentation that I didn't have previously. It also cost me $8000. It's obvious they are just trying to make a lot of money with all their advertising tactics...but if you want someone who actually cares and will fix your acne problems go somewhere else.
Pros: The cleansers helped.
Cons: Rude staff, ineffective laser treatments, and overly expensive.
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