Most big rental companies at OSU have their problems because they know the demand for housing is way bigger than the supply...but NORTH STEPPE s*cks in every way. First, their staff is rude, not knowledgeable at all, and they could care a less about your business. Our units were said to all have a/c, we move in and we were the only one without a/c. Not a big deal if they had screens! We called several times, every month, for them to put screens in our windows so we can open up the house without having b ugs everywhere, they always had an excuse to post pone doing it...they NEVER got in the whole year. Our basement had a large pile of broken tiles, dust, dirt, plaster, etc. just swept under the stairs. The 3 by 4 foot hole in the ceiling that they were going to ""fix"" before we moved in was fixed by DUCT TAPING dry wall to the ceiling and painting it white. Sinks didn't work right, windows didn't open/close right, pipe leaks cause holes in ceilings , i could go on and on. None of it was EVER fixed. They half a*s their maintenance , their service, returning your calls. Watch how they draw up your lease, they do all kinds of unprofessional and shady sh*t. We paid first and last months rent, yet the last month you have to move out 2 weeks into the month(not pro-rated!!!!) - they rented out our place without calling us and giving us 24 hours to renew, they told us we should of got the call but there is nothing they can do about it...we got our water shut off for a day because north steppe hadn't paid the water bill in a year EVEN THOUGH YOU ARE CHARGED 45 A MONTH FOR IT!!! are friends warned us not to rent from them, we did anyway, gave them a chance, and they f*cked us...don't ever rent from these low life piece of sh*ts
Cons: everything you want in a renting company they dont have, besides the house
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