I have to say that I am disgusted with Lestan's. I'm a bridesmaid in a wedding that is on July 12th and I have to go back for my fourth aleration this Thursday. The bride made sure the bridal party ordered/deposited money for the dresses in December. The dresses arrived June 19th and they were ordered two sizes too big and too long. The brides' dress came in June 19th and was ordered in the wrong color. One of the bridesmaids' order a jacket with her dress and when she asked were the jacket was the reply was ""I'm too busy to look for it now"". All that was needed to be said was that the jacket didn't arrive ( the real answer should have been it wasn't ordered). And now that the jacket came in ( mind you the bridesmaid was the one that had to call to find out if the jacket ready) it's two sizes too small. What the hell was the measurements for if they're weren't going to use them. If your going to measure a person then the outfit should be true to size, not with this place. I think they ordered the dresses larger/smaller so they can charge you for alerations. It's a scam. When I went back for my 3rd fitting, all the measurements/alerations need on the 2nd fitting weren't even done. And I was in my bridesmaids dress for two hours waiting for the seamstress who was slow, just to see the mess that needed to be corrected. Nasty customer service with no regard for time of wedding. The shop was untidy, cold, dusty, dirty and smelled dated. I would never recommend this shop to ANYONE I KNOW. They show that they don't care about the customers or the items purchased on behalf of the customers. I'm not even picking up my dress, the bride will get it for me that's how disgusted I am with the shop. The dress will be trashed right after the wedding, the seaming of the dress looks like a beginner stitched the dress together. TO ALL THAT ARE CONSIDERING LESTAN'S, YOU WILL NOT GET WHAT YOU WALK THROUGH THE DOOR EXPECTING.
Pros: parking
Cons: Customer service, seamstress, sales clerk, management
more