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Worst customer service !! - Review by citysearch c | MODIA Home Theater Store

MODIA Home Theater Store

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Worst customer service !! 7/22/2008

I will highly discourage anyone from buying from Modia, simply because it was formerly known as Home Theatre Store. Modia has origenated from a company that dosen't stand behind their product. I have a TV right now that was not properly fault diagnosed by their warranty company. They will not fix it now because the warranty expired a few days after they misdiagnosed it. This would have been a very minor issue for them to fix. I can only imagine how they would handle bigger issues. If there was a choice I wouldn't even rate it one star. \r It would have been a better decision to improve upon the customer service issues as opposed to change the company name. more
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