DONE BUSINESS WITH THEM FOR 14 YEARS, THEY SERVICE MY TWO CHEVROLETS. I BOUGHT A NEW CHEVROLET FROM THEM. MY SERVICE ADVISOR IS A GREAT, HELPFUL MAN, BUT THE SERVICE DEPARTMENT'S ABILITY TO DIAGNOSE A PROBLEM IS EXTREMELY POOR. THEY HAVE SUGGESTED TO ME THAT THEY COULD ONLY BE SURE BY CHANGING OUT PARTS. CUSTOMER CONCERN SEEMS TO HAVE DIMINISHED A LOT IN THE PAST YEAR OR TWO.
Pros: HELPFUL SERVICE ADVISOR
Cons: LACK OF TECHNICIANS KNOWLEDGE
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