Have Cigna HMO and living in Allen, it was logical to select this dentist. Went there with an 8 year old who is losing her baby teeth. The insurance covers the cleaning, xray and checkup. The oriental dentist (possibly vietnamese) stated the child need THREE fillings (at a cost of $20 each). 2 of these teeth were about to come out, being baby teeth. He also stated I needed an FMD - full mouth cleaning which would cost $70. I refused the 'paid' cleaning and told them to do the regular 6 month covered cleaning - he refused. I told them I wanted copies of the x-rays to get a second opinion - they said they were $30 each to get a copy - I argued and they said they'd give them to me the next day at no charge. The next day I turned up - they were of course not ready and would take 'half an hour' to make a copy. I said mail them to my other dentist. They promised they would and never did.\r
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I went to my other dentist for a second opinion and they said my teeth were perfectly fine and were well looked after. For my daughter, they said NO fillings were needed and that the teeth had been excellently maintained.\r
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This dentist is FRAUDULENT and conning patients for services that are not needed. It is convenient if you live in Allen, but I STRONGLY recommend you go to Plano or McKinney so you are not ripped off. I have reported this dentist to the insurance company, State Attorney and Insurance Fraud.\r
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I have had bad experiences with Monarch Dental in the past and swore never to use them again, but the one in McKinney (121 and Custer) was the only one willing to see us on short notice. They are EXCELLENT and I would not go anywhere else!!!
Cons: Fraudulent, cons, disgusting service.
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