After reading the reviews, I was hesitant to come to the facility in Arundel Mills. However, I must say that the technicians TRY to be very helpful as quickly as they can. However, because of the traffic there and the convenience of the mall, this place if very busy and you need to expect it will take sometime for you to be serviced. When a person has an appointment, they may be delayed because the person(s) on the calendar before you may not have made the correct appointment time making the appointment longer or they arrived late. This backed up some of the appointments making others have to wait beyond their appontment time. The doctor was however very helpful and insisted in having me try a pair of contacts on before I bought them. This is not a small practice and therefore you don't get a lot of hand holding. However, the prices are very competitive and worth the extra effort to wait sometimes.
Pros: Competitve Pricing and accepts most all insurance
Cons: High traffic volume meaning a lot of walk ins without appointments and longer turnaround time frame
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