I went to Serenditys to have my eyebrows waxed and came out with burned, swollen skin. It was 1.5 months ago that I had this done and my eye is still swollen. It looked like someone punched in the eye. The wax was so hot it just burned my skin, after she did one eye, I noticed she blew on the wax to cool it off (which is gross that she was blowing on it then putting it on me). I did call them twice to tell them about the incident, but did not sound like they cared or wanted to do anything. Ridiculous. I am still embarrassed by their actions and will never get my eyebrows wax because of them. I even went to the doctor to get medication to calm the swelling. I just think... if they did this to my eyebrow, what mess would they do to my hair??? I would not recommend this place, I strongly advise going somewhere else. Just my word of warning because you do NOT want happening to you what has happened to me - and I am still suffering with it - a nice, red, swollen eyebrow that is very noticeable.
Pros: none.
Cons: you will look worse walking out than when you walked in.
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