I had an 11:30 appointment with Jennifer this would of been my second haircut with her. I arrived 10 mins. early upon checking in with Jennifer she said she was running late. I asked how late? She said about an hour! I asked why she had not called me as a courtesy? She claimed she didn't have my number! When I had called to make my appointment she asked me for my name and number. She was clearly grabbing at straws for an excuse for her mistake. I will never go back and would never recommend them to any one! Horrible customer service and very unprofessional!
Pros: decor
Cons: having an apointment does not guarantee anything
more