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Terrific customer care - Review by citysearch c | Trader Joe's

Trader Joe's

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Terrific customer care 7/16/2008

I've been shopping at TJs for years. They're great for all the reasons previously listed. I had to publically acknowledge their customer service after my shopping experience yesterday. I was with my energetic 3 year old who was trying to climb into the shopping cart while I was looking away for a moment. Suddenly, I heard a crash and cry and saw my child on the ground. Luckily he wasn't hurt, just startled from the fall. Three different employees came rushing over to our aid. Before I could notice, one had picked up the cart that had fallen and placed my items back in. Another came running over with a baloon to calm my child and and another asked if I needed more help. The staff was so very mommy and kid friendly, attentive and helpful. Come to think of it, every time I shop there, the staff is friendly...and happy. Why are they so happy? Pros: convenient, quick and friendly more
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