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Only call if you don't need it fixed... - Review by citysearch c | Plumbcraft Services

Plumbcraft Services

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Only call if you don't need it fixed... 7/8/2008

This plumbing company is used my my home warranty agency. The first time they came, everything was fine, but they had to come back to fix something a second time (when I was not home)- seemingly no big deal. The technician couldn't finish the job and had to return a third time - He was loud, rude, and complained about hurting himself the previous time when he had jumped off the proch and turned his ankle. He spent more time telling me what he couldn't do and what was not wrong than he he did actually fixing anything. I had to have them come back yet again to work on the same thing, and this time they left a mess - mud on the floor and handprints on the wall. Today, when I had to call them to work on it again, along with a few other small repairs, the technician told me his job is to ""debunk"" what the customer says is wrong - to find that it actually doesn't need repair at all. (Imagine that - I thought his job was to repait what was broken! Maybe that was why they had to come back to fix the same thing so many times!) Of the four minor (but REAL) problems that needed fixing, he tried to avoid fixing any of them until I insisted. I will definitely ask for a different company if I need to call for a plumber again. more
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