I took my dog there twice. First time, fabulous, as described. The second time, they completely butchered her. Same groomer, but used the electric clippers, nicked her in several places, did NOT pluck ears, and then effectively stole her collar. When I noticed her missing collar when I got home, I asked them to mail it (45 miles round trip for a collar is a lot), and though they agreed, it never came. Terrible- will never go back.
Cons: Far away, did a terrible job
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