Basically, I had a SONY LCD TV that needs repair and it's under warranty. I called them and asked if they can fix it. I told them that I bought the TV off eBay and asked if it was still okay. They said it was totally fine. All I had to do was send them the receipt and they will call me back. I got a call back and they told me that they cannot repair it for me. They gave me false hopes and disappointed me. I decided to call another repair location. This was absolute horrible customer service. They never tried to help me out. They just wanted to make money.
Cons: Horrible Customer Service.
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