I TOOK MY KIDS TO SEE A LATE MOVIE ON SATURDAY NIGHT BECAUSE THEY COULDNT WAIT UNTIL SUNDAY. MY 5 YR OLD FELL ASLEEP AT THE END AND FORGOT HER LITTLE PINK PRINCESS PURSE AND STUFFED ANIMAL. WE REALIZED WHEN WE GOT HOME 20 MINUTES LATER AND CALLED BACK TO SEE IF THEY FOUND IT. JUDY SAID SHE HAD IT AND WILL HOLD IT FOR ME UNTIL TOMORROW. I WENT BACK EARLY AFTER NOON SO SHE CAN SAY SHE CANT FIND IT NOW AND DOESNT KNOW WHERE IT IS. MANAGER WAS CALLED AND REPLIED THAT SHE SHOULD NOT HAVE SAID SHE HAD IT AND NOT TAKE RESPONSIBITY. EVERYONE SHOWED LACK OF CUSTOMER COURTESY AND THOUGHTFULNESS FOR A LITTLE GIRLS BIRTHDAY PRESENT.
Cons: UNPROFESSIONAL
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