Being an Aveda Salon I was expecting so much more than I got. The day I was there it seemed like the staff was a little frazzeled. Once I was taken upstair to wait for my stylist, I noticed a dirty, bare foot little girl running around and getting into things. I soon learned this was the owners daughter. Can we say....unprofessional? During the next couple of hours that I was there I heard the owner speak sharply to her assistant, and to the front desk staff. Can we say.....unprofessional? As I was coming back down stairs to leave, here was the same dirty little girl, now on the floor at the bottom of the stairs with the laundry baskets turned upside down, crawling in them. Can we ALL say.....unprofessional???? The last and final insult came when I tried to leave a tip on my credit card for my stylist. I ask the receptionist if she would be giving her my tip and she told me that all credit card tip are only given out on Saturday. So, for all the hard work my stylist did and my wanting to leave her a tip, and now she will have to wait 5 days, until Saturday, to receive the tip from me. Not only can we say unprofessional of the owner, but unthinkable to hold your employees tips. SO in the end......................if you want to have an Aveda experience, this is NOT the salon to go to.
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