I had a headlight that needed to be installed so that my inspection could pass. I had the headlight ordered, but was just waiting on it to be delivered to me by UPS. I called and asked how much it would cost to have it put in, and also if it would be possible for me to come in whenever the part got to me, since I didn't know what time it would be, I couldn't set an appointment. The man on the phone told me that was fine, to just come on in whenever I got the headlight. He said many nights he's there until 6 or 7 working anyway, so it wouldn't be a problem. That was yesterday. I called back today when the UPS guy wasn't here yet at 2, and asked what's the latest I could bring it in. This time he said 4 or 4:30 would be the latest because he had a hockey game to go to. I got the headlight at 3, and was at his shop at 3:15. He went out to look at my car, told me he'd have to take my bumper off to do it, it would take too long, and he couldn't do it today. I had already told him if it wasn't done today, I'd get fined $250 because my inspection was past due. It didn't matter to him. I was there well before he said the cut off was, but he still wouldn't do it. To me, this is not a man of his word, and I won't be going back there to have the light put in, or anything else done to my car for that matter. I am very disappointed, and out $250 because of it.
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