Our experience was FANTASTIC!! The service reminded me of Disney. We paid $199 per night and stayed 3 nights over July 4th, 2008. The rooms were large and clean. The property was very clean. The waterpark has a seperate area for small infants away from traffic. The lazy river dumps into a neat wave pool. They have a center area for toddlers to children around 12.. Then another area to play water basketball. Lastly they have 2 body slides and 2 tube shoots and the vortex (rice bowl) tube ride. I was surprised to see the complaints but then looked at the dates. This facility just opened so I'm sure not everything was up to par. Personally I prefer going here because they DON'T let the public in. It's frustrating to pay for a room and then stand in line for the tube rides while the general public takes over! We did not feel the prices were outrageous. The menus are posted on line and the food was good. I also liked that they had activities planned from 9 am until 10 pm for children of all ages. Cons: pack a sweatshirt as it is cold throughout property. I would have appreciated them inforcing the rules of "no street clothes" allowed in water. I could have done without seeing others body parts hang out of t shirts and boxer shorts! We will be back...with sweatshirts!
Pros: very polite, extremely clean everywhere on property, only allow guests to use water park which translates into no waiting in line
Cons: need a sweatshirt everywhere as it's too cold; don't enforce no street clothes in water rule
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