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Service Department - Review by citysearch c | Allstate Insurance Agent: Scott Robinson Insurance

Allstate Insurance Agent: Scott Robinson Insurance

Claim

Service Department 6/16/2008

I had my vehicle in for service due to a sticking power window and intermittent dash light problems. After the car was in for a few days, as they also checked the transmission, they assured me that the issues had been resolved.\r \r I picked up my car in the evening and the next day I noticed that my window was rolling up very slowly, it eventually froze and would only move after waiting a minute. To make matters worse, the car wash noticed that the carpet trim on the floor was not tucked in properly and other pieces of interior were misaligned. \r \r For having the car in as long as I did, I would expect that it would be put back together correctly. A bit sad that there were no quality checks to make sure the work was performed correctly. Needless to say, another Honda dealer was able to remedy the problem the same day and my window works fine, the carpet is also nicely tucked back into place as well. more
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