I brought a pair of special custom sneakers to Wayne needing the zippers replaced. Wayne asked me how much I liked the sneakers because it would be expensive to do what I wanted have done. I told him they were rare and irreplaceable and paid in advance. A week later when I came to pick them up Wayne said he found a cheaper alternative to what he initially recommended. He refunded me half the cost back and the shoes fit like a dream. That's just good honest service.
more