I took my two dogs there for boarding and the front staff was ok at check in. I felt ok leaving my dogs there. However, when I returned to pick them up, my dogs looked awful. I almost didn't recognize them. I asked for a tour of the facility and they said that on Fridays, they do not offer tours. The finally agreed and asked me to wait while they cleaned the area. I waited about 10-15 minutes and I was led back to the worst smelling room. It reeked of urine and poop. All the dogs in there looked agitated and unhappy and I would not blame them. Huge difference from the happy dogs I see at Barking Hound Village, where my dogs have gone before. My dogs and all the dogs I have seen there are happy and rested and there is nooo smell there at all where the dogs sleep. I will never go to Exmoor and would not recommend to anyone who loves their pets.
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