I called into Kirschbaums because I needed a cake for my wife's birthday that evening. I was advised by a friend to go elsewhere, but my time was limited and Kirschbaums was in the neighborhood. What a mistake. \r
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Everything went fine with the order as they told me they had a white cake available. I came in right off the train and was greeted by two helpful teens behind the counter. My wife?s name was put on the cake and I brought it home. \r
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We had a nice meal and the children dressed the cake in lit candles and with lights softened we sang our birthday wishes. That was the end of the smiles. The cake was dry as a bone. Even with passable amounts of frosting in the forkful, the dryness of the cake overwhelmed. \r
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The next day I advised the manager of the problem by phone. In a rather curt manner, I was told that I would need to bring in the cake and it would be sampled by the staff to determine if there was indeed a problem. I was fine with that because anyone could t
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