Went to this branch at Shallowford and Sandy Plains on saturday June28 2008 for a bank error done to my account I have been banking at this bank for 6 years and the problems I have had is with bank error and when I went there today one of the customer service people he was about 25 years old and blond hair was so rude and nasty he wouldnt even pull up my account on his screen to look at it, just told me it was my error. When I tried to explain this situation to him he told me very rudely to have a nice day and walked away. I went to another branch right away and the bank was closing but they let me in and the bank manager was so very helpful and fixed my problem. There was no reason why this other guy had to disrespect me in such a horrible way. I will be going back the the shallowford road branch on monday to get his name to file a formal complaint. I am also considering closing all my accounts with wachovia unless this guy is fired.
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