I have taken my dogs to Braelinn Village for many years, ever since another local veterinary practice botched two diagnoses and a surgery. My labby died last year, after a very long bout with a virulent form of cancer. They were quick to refer her to Auburn Vet School for treatment and worked with me on her follow up treatment at home. In the end, we lost her, but they provided the best possible treatment and empathy for her/my suffering. Now, my other two dogs are elderly and have very serious health problems. I see the people at Braelinn Village almost every week. They know me and my dogs by name and seem to care as much about my dogs as I do. Yes, the doctors are busy; yes the staff is busy. But they always seem to be able to work me in or let me drop off my dogs if there is a problem. Braelinn Village staff tries to see every animal that is sick and needs to be seen. Many customers get very irritated with the staff when they have to wait. They do not take into considerati
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