I completely disagree. I too am an average home buyer and I felt welcome and at home. I was greeted with a warm welcome from the minute I stepped into their beautiful office. The beauty of the office only secured my faith that they would find me a beautiful home as well - and they did. I could not be happier with my entire experience. Maybe you had that experience, but I felt the need to share mine. I would definitely recommend them to my friends and family.
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