GOOD GOD! We ate lunch at Fiddler's on a Sunday. With their brunch and some sports on tv, they had a reasonable number of patrons and tables filled. Service was pretty slow and then the power went out! You'd have thought it was an earthquake. Our server brought our check quickly and begged us to pay immediately, saying that they wouldn't have much time to run credit cards. Running on a generator? There was NO explanation. No manager came around. Nothing. Just waitresses, running around with their heads cut off and likely decreasing their tip amounts by the minute. It was truly appalling. In fact, I used to think Fiddler's was ok, but we're officially boycotting it now. There was no attention paid to the customers post-power outage - strictly concern for closing out tabs. Um, I'm pretty sure most of your food will spoil, so it's better to think about service and your customer loyalty! When we were leaving, I suggested to the host that they consider buying manual credit card runners (old school.) In response to what was a legitimate and fair suggestion, I got a sarcastic response, ""oh yeah. I'll GET ON THAT."" You better believe I'm calling his manager today. Sorry buddy - don't be such an a-hole next time.
Cons: service
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