I loved bringing my dogs here. My dogs are my kids, so I spend a great deal of money on them. I had no problems boarding my dogs for a while....and I board 3 or more times a year. The last visit, we were charged $200 for shots and exams that we did not authorize. When I called to complain, I was told that my husband had authorized and was lying to me. Not the truth...he had never authorized before. I think the girl made a mistake and tried to lie her way out. She told me that ""I have worked here for 20 years, who do you think they will believe."" (exact words) Needless to say, I pulled my dogs immediately. It is strange that another customer picking their dog up that day was charged for unauthorized shots as well. HMMMM.
Pros: Vets were nice
Cons: BAD customer service
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